111vet's Privacy Policy — Your data, our responsibility

1 Introduction & Applicability

Welcome to 111vet's Privacy Policy. This document describes how personal information belonging to users of the 111vet platform is collected, used, stored, and protected. We believe that every member's privacy is a fundamental right, and safeguarding that right is our responsibility.

By using 111vet's website, mobile app, or any digital service, you are considered to have accepted this Privacy Policy. This Policy applies to registered members, unregistered visitors, and anyone who interacts with 111vet.

111vet reserves the right to update this Privacy Policy at any time. If changes are made, you will be notified via your registered email or through a notice on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

2 What Information We Collect

111vet collects only what is necessary. We do not gather excessive or unnecessary data. The types of information we collect are outlined below:

Information You Provide Directly

• Your name, email address, mobile number, and date of birth provided at registration.
• National ID or passport details for KYC verification.
• Payment method details for deposits and withdrawals.
• Customer support contact details.
• Information related to participation in promotional offers or surveys.

Automatically Collected Data

3 Purpose of Data Use

111vet uses the information it collects for the following purposes. Each purpose is specific and aligned with your interests:

• Account Management: For registration, login, KYC verification, and account security.
• Service Delivery: For betting, payment processing, and rewards distribution.
• Customer Support: To resolve your inquiries and complaints.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Legal Compliance: To meet the requirements of regulatory authorities.
• Platform Improvement: To analyse user behaviour and improve service quality.
• Personalized Offers: To send you relevant promotions based on your preferences (subject to your consent).

4 Data Sharing & Third Parties

111vet may share information under limited circumstances and within strict guidelines. The specific situations in which information may be shared are outlined in detail below:

Trusted Service Providers

Data may be shared with selected third-party providers for payment processing, KYC verification, and technical support. These providers are contractually bound and held to standards consistent with 111vet's Privacy Policy.

Legal Authorities

We may be legally required to share information in response to court orders, government directives, or valid requests from regulatory bodies. Where permitted, we will notify you if this occurs.

Business Transfers

In the event of a merger or acquisition involving 111vet, user data may be transferred to the new owner. This Privacy Policy will remain in effect, and members will be notified in advance.

5 Cookie Policy

111vet uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your browser or device.

Cookie Types

• Essential Cookies: Required for core platform functionality. This includes login sessions and security tokens.
• Functional Cookies: To remember your language preference, time zone, and personalized settings.
• Analytical Cookies: To analyze user behavior and improve the platform. This data is fully anonymized.
• Marketing Cookies: Used solely to show you relevant promotions, with your consent.

You can disable cookies in your browser settings at any time. However, disabling essential cookies may affect the functionality of certain platform features.

6 Your Rights

Under 111vet's privacy policy, you have full control over your personal data. Your key rights are detailed below:

7 Data Retention & Security

111vet follows industry-standard technologies and processes to keep your data secure. The key elements of our security framework are outlined below:

Technical Safeguards

• 256-bit TLS/SSL encryption on all data transmissions.
• AES-256 encryption for stored data.
• Regular vulnerability assessments and penetration testing.
• Real-time intrusion detection system.
• Backup and disaster recovery planning.

Organizational Safeguards

• Only authorized personnel can access member data.
• Regular staff training and security awareness programs.
• Third-party access is governed by formal agreements.
• In the event of a data breach, authorities and affected members will be notified within 72 hours.

Data Retention Period

111vet does not retain data longer than necessary. After account closure, most data is kept for up to 5 years for legal and regulatory reasons, after which it is securely deleted.

8 Minor's Data

111vet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you believe a minor has registered on 111vet, please notify us at support@111vet.app.

9 International Data Transfers

As an international platform, 111vet may sometimes process your data on servers located outside your country. In such cases, the following safeguards are in place:

• The recipient country or organisation maintains adequate protection standards.
• Standard Contractual Clauses (SCCs) are used where required.
• Data transfers are covered under the EU-US Data Privacy Framework or equivalent arrangements.
• End-to-end encryption is maintained across all transfers.

10 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Data Privacy Team. We're always here to help.

• Email: support@111vet.app
• Initial response time: within 48 hours.
• Full resolution time: within 30 days.

If we are unable to resolve your concern directly, you may file a complaint with the data protection authority in your country. 111vet is committed to full transparency and accountability at all times.